Privacy policy

Privacy Policy

Last Updated: September 23, 2026

Storiva respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase through Storiva.us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, or otherwise interact with Storiva.

Depending on how you use our website, the information we collect may include:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Account information

  • Order and purchase information

  • Product preferences

  • Return, refund, replacement, or customer service information

  • Information you provide through contact forms or customer communications

We may also collect information automatically when you use our website.

This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Language preferences

  • Pages and products viewed

  • Referring website or source

  • Approximate geographic location

  • Date and time of website visits

  • Website interaction and browsing activity

2. How We Use Your Information

We may use collected information for purposes including:

  • Processing and fulfilling orders

  • Processing payments

  • Arranging shipping and delivery

  • Providing order confirmations and tracking information

  • Managing returns, refunds, replacements, and exchanges

  • Responding to customer service requests

  • Creating and managing customer accounts

  • Communicating with you about your orders

  • Improving our website, products, and services

  • Understanding how customers use our website

  • Preventing fraud and unauthorized transactions

  • Maintaining website and payment security

  • Complying with legal and regulatory requirements

  • Enforcing our Terms of Service and other policies

  • Sending promotional communications where permitted by law

3. Payment Information

Payments made through Storiva.us may be processed by third-party payment providers.

When payment is handled by a third-party payment processor, your payment information may be collected and processed directly by that provider according to its own privacy policy and security practices.

Storiva generally does not store your complete credit or debit card number or security code on our own systems when payment information is handled by a third-party payment provider.

4. Order and Shipping Information

To fulfill your order, we may share necessary information with payment processors, shipping carriers, fulfillment providers, warehouses, logistics companies, and other service providers involved in processing and delivering your purchase.

Information shared may include your name, shipping address, phone number, order information, and other details necessary to complete delivery.

5. Cookies and Similar Technologies

Storiva.us may use cookies and similar technologies, including pixels, tags, web beacons, and local storage.

These technologies may be used to:

  • Keep products in your shopping cart

  • Maintain website functionality

  • Remember preferences

  • Improve website performance

  • Understand website traffic

  • Analyze customer behavior

  • Detect fraud and security issues

  • Support advertising and marketing activities where permitted

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect shopping cart, checkout, account, or other website functionality.

6. Analytics and Website Usage

We may use analytics services to understand how visitors interact with our website.

Analytics information may include pages viewed, products viewed, time spent on the website, navigation activity, referring sources, browser type, device information, and general website performance information.

This information helps us understand website usage and improve the shopping experience.

7. Marketing Communications

Where permitted by applicable law, Storiva may send promotional emails about products, offers, updates, or other information that may be relevant to you.

You may unsubscribe from promotional emails by using the unsubscribe option included in the message.

Even if you unsubscribe from promotional communications, we may continue to send important transactional communications, such as order confirmations, shipping updates, account notifications, or information related to your purchases.

8. How We Share Information

Storiva does not sell or rent your personal information as part of our ordinary business operations.

We may share information with service providers that help us operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Warehousing and fulfillment providers

  • Website and hosting providers

  • Ecommerce service providers

  • Customer service providers

  • Email and communication providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud prevention and security providers

  • Professional advisors, where appropriate

We may also disclose information when required or permitted by law, such as to respond to legal requests, comply with legal obligations, protect our rights, investigate fraud, or protect the safety of our customers and others.

9. Business Transfers

If Storiva or substantially all of its assets are involved in a merger, acquisition, financing, reorganization, sale, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business and transaction records, resolve disputes, prevent fraud, maintain security, comply with legal obligations, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

12. Third-Party Services and Websites

Our website may use or interact with third-party services and may contain links or integrations provided by third parties.

Third-party services may collect or process information according to their own privacy policies. Storiva is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

13. Children's Privacy

Storiva.us is not intended to knowingly collect personal information from children under the age required by applicable law.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to address the situation.

14. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how personal information is collected or used

  • Opt out of certain marketing communications

  • Opt out of certain forms of targeted advertising or information sharing where applicable

  • Exercise other privacy rights provided by applicable law

We may need to verify your identity before completing certain privacy requests.

15. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to:

  • Know what categories of personal information are collected

  • Request access to certain personal information

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Opt out of certain sharing or targeted advertising activities

  • Receive equal service and pricing when exercising applicable privacy rights

Storiva does not discriminate against customers for exercising privacy rights provided by applicable law.

Requests may be subject to identity verification and other legally permitted requirements.

16. Do Not Track and Privacy Signals

Some browsers and devices provide privacy preference signals, such as Do Not Track settings.

Because there is currently no universal technical standard for all such signals, responses may vary depending on the technology and legal requirements applicable to the visitor.

Where required by applicable law, Storiva will recognize and process legally recognized privacy preference signals.

17. International Visitors

Storiva primarily operates for customers in the United States. Depending on the service providers we use, personal information may be processed or stored in the United States or other locations where our service providers operate.

Privacy and data protection laws may differ between jurisdictions.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding your personal information, please contact Storiva:

Storiva
Website: Storiva.us
Email: info@storiva.us
Phone: +1 (606) 473-9065
Address: 503 Culp Crk, Argillite, KY, 41121-9056, United States

When submitting a privacy-related request, please provide enough information for us to understand and process your request.